Terms of Service

Hostedware Corporation will provide online survey software, survey hosting, data storage, and other survey services to you, our Customer, under the following terms:

NO UNLAWFUL OR PROHIBITED USE

You acknowledge that Hostedware does not regulate or take any responsibility for the content of information, files, images, or other communication transmitted to or by Hosted Survey Lite. You warrant that you have all rights necessary to lawfully submit any information or material that is uploaded to Hosted Survey Lite, including all intellectual property rights. You agree not to publish or transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, or racially or ethnically derogatory content, or any content expressing hate towards any person or groups of persons due to race, religion, color, creed, national origin or sexual orientation.

You agree not to upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of illegal solicitation (please read our complete Spam Policy). You agree not to upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.

You agree to indemnify Hostedware against actions brought by a third party as a result of such material or information or transmission, or as a result of your use in any way of Hosted Survey Lite or the services provided by Hostedware.

ACCOUNT, PASSWORD AND SECURITY

You agree to use a secure and standard web browser such as Microsoft Internet Explorer or Netscape Navigator to access Hosted Survey Lite.

When you open your Hosted Survey Lite account, you will select a login ID and password. You are responsible for maintaining the confidentiality of your login ID and password. You are also responsible for all uses of your account, whether or not actually or expressly authorized by you.

You agree not to use Hosted Survey Lite in any manner that could damage, disable or impair any of Hostedware’s servers, computer systems or network, or interfere with any other party’s use and enjoyment of Hosted Survey Lite, or any of Hostedware's software applications or services. You agree not to attempt to gain unauthorized access to any of Hostedware’s software applications or services, other accounts, servers, computer systems or networks. You agree not attempt to obtain any materials or information not intentionally made available through Hosted Survey Lite, or to reverse engineer, decompile, or disassemble the software code. You may not use anyone else’s account at any time, without the permission of the account holder.

You retain ownership of all your data, created by you and rightfully belonging to you, while properly accessing Hosted Survey Lite under your login ID. Hostedware respects your privacy, and will not use, sell, rent, trade or otherwise disseminate or disclose your data to itself or any third party, except as required by law or by your authorized written request or consent.

TERMINATION

If, at any time, we, Hostedware, believe you, the Customer, are in breach of any of the terms and conditions contained in this agreement, we may immediately terminate this agreement without liability.

NO WARRANTIES

Hostedware makes no warranties of any kind, whether express or implied, for the services to be provided hereunder.

You agree that Hostedware shall not be liable for any losses or damages of any kind to you including, but not limited to, those that may result from service interruptions, delays, non-deliveries, or mis-deliveries. Additionally, Hostedware makes no warranties regarding its ability to recover any lost data, lost files, or other information, regardless of how or why the data or file was lost.

BILLING POLICIES

You agree to provide accurate and up-to-date contact information to Hostedware, at the time you open your account, and as long as you use your account or it is active. You can update this information on your “My Account” page, or contact customer service at (949) 585-1500. Hostedware respects your privacy, and all your information is kept secure and confidential.

Full or partial invoices will be sent to you in advance of receiving services and will be in accordance with the billing policies and service rates as set forth on the Hosted Survey Lite Pricing page, or in custom Service Agreements as negotiated and agreed to on a per-project basis with you. You agree to submit payment in US funds for all statements upon receipt. Accounts 30 days past due are subject to suspension or termination and a service resumption fee.

Cancellation of an account will result in deletion of all of Customer's files, including email. You agree that submission of credit card information to Hostedware constitutes authorization by you to bill the specified credit card for all fees owed by you to Hostedware.

LITIGATION AND ATTORNEY'S FEES

In the event of any dispute arising out of or relating to this agreement, such dispute shall be resolved in the State of California, County of Orange, and the prevailing party in any such dispute shall be entitled to reasonable costs, including collection costs, and attorney's fees.

ENTIRE AGREEMENT AND SEVERABILITY

This represents the complete agreement and understanding between Hostedware and Customer with respect to the subject matter herein. In the event that any term or provision of this agreement is held by a court to be unenforceable, then the remaining provisions shall remain in full force and effect.