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Hosted Survey Lite™ Customer Service
Hostedware is pleased to provide toll free sales and project
support, and email customer service and technical assistance,
to all our Hosted Survey Lite™ customers and evaluators.
Please call
us between the hours of 8:00 am and 5:00 pm Pacific Time,
at:
- United States and Canada - (800) 211-6967
- United Kingdom - 0800-032-2342
- Local and other international - (949) 585-1500
Or email us at Customer
Service. We will generally respond the same day; always
by the next business day.
Answers or solutions that are not immediately available
will be routed to advanced technical staff for research, diagnosis
and resolution, and you will be contacted promptly with the
results. Please see our Service
Level Agreement for more information.
Technical support calls are not intended to replace thorough
and more advanced training in the use of the software applications.
Training sessions should be planned and purchased separately,
as outlined below.
Hosted Survey Lite™ Training Options
- 30 minute telephone training session: $60, for 1 participant
- 1 hour telephone training session: $100, for up to 2 participants
- 2 hour telephone training session: $195, for up to 3 participants
- One day on-site training class: $1,200 plus expenses,
for up to 8 students
- Custom: please call us with your exact needs
Please contact
us to schedule a training session that is just right for
you and your team.
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